Shipping policy

Shipping Policy

Processing Time

• Orders are typically processed within 1-2 business days (excluding weekends and holidays).
• Processing time may vary depending on stock availability or during busy periods (e.g., holidays, promotions).
• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Rates & Delivery Estimates

• Standard Shipping: Estimated delivery within 3-7 business days.
• Delivery time may vary depending on stock availability, busy periods (e.g., holidays, promotions), or external factors like delivery partners' delays.
• Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

• We currently offer international shipping to select countries.
• Delivery times vary based on location and customs processing.
• Any applicable customs duties or taxes are the responsibility of the customer.

Order Tracking

• Once shipped, you will receive a tracking number via email.
• Please allow 24-48 hours for tracking updates to appear.

Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery time, please contact us.
• We are not responsible for delays caused by courier services, weather conditions, or customs.

Incorrect Address & Undeliverable Packages

• Please ensure your shipping address is correct before placing an order.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If an order is returned due to an incorrect address, the customer will need to pay for reshipment.

Damaged or Missing Items

• If your order arrives damaged or an item is missing, contact us within 48 hours with photos, and we’ll assist you in resolving the issue.

Need Help?
For any shipping-related inquiries, feel free to contact our support team at empoweredpublications1@gmail.com